Yes. All items are carefully checked to ensure they are in a good, clean condition. We sell pre-loved clothes, so some light wear and tear can be expected. However, many items are brand new or have only been worn a few times. We do accept items with name tags or handwritten names on the inside, so items bought from us may have these in.

If an item is of less good quality, for example has marks or another defect, it will be clearly marked as ‘playwear’.

We aim to dispatch your orders within 3 working days. Orders are sent by EVRI or Royal Mail 2nd class. Postage costs £3.00 per order, or free when you spend £30 or more. We deliver within the UK.

If you are local to IP4 and would prefer to come and collect your order, you can do this for free by selecting local collection and using the discount code 'IPSWICH' at checkout. This will remove the postage cost. Please ensure that you get in contact to arrange a mutually convenient time for collection.

Items are eligible for return and refund if a refund request is made within 14 days from the date that you received your order. Return requests received more than 14 days from the date of receipt of your order will not be accepted. The customer is responsible for paying return postage. Items must be received by us in the same condition that they were sent out in to be eligible for a refund.

To arrange a return, please email us at theworndrobe@outlook.com with your name, the item you wish to return, and the reason for return, before posting the item.